The approach behind responsive web design is to develop an online user interface that has increased usability in the navigation, is easier to read, where there is less scrolling and a minimum of re-sizing.

Research in online purchase behavior shows that more than 75% of consumers use a combination of minimum 2 devices for holiday shopping, and the new booking flow is of course displayed differently depending on the device, e.g. pc, tablet or smart phone, to give the most favorable view.

Thereby the responsive design gives a significant boost to the user experience, and is a key factor to win the online moment of truth and consequently winning the customer.

Since we know all about the importance of being at the right place at the right time, this is exactly what we have done. True to the concept of helping airlines Fast Forward, we are now providing them with inventory hosting, direct sales and GDS distribution in 3 weeks only.

This requires a high level of flexibility in our products and the organization combined with solutions that have the level of advanced functionality that is needed by the regional and mid-sized airlines.

With our solutions for direct online sales in the SMS Dimension, we can deliver a full website and content management system as well as credit card sales in less than 3 weeks.

And with our unique GDS sub-hosting product, the SUB Dimension, we help airlines be for sale in all the major GDS’s in markets worldwide within the same time frame – an implementation time that is unprecedented in the industry for this sales channel.

On W2 365 documents, airlines can get additional sales in all the major GDS’s wordwide and generate additional earnings and improve their bottom line.

With a cost approx. 50% below the average standard industry rate and full transparency on the revenue accounting and cost structure, WorldTicket is breaking with the industry standards and consider ourselves the obvious alternative for global ticketing.

As with our other solutions, W2 365 TKT, is developed to help airlines Fast Forward. WorldTicket will act as project manager and do the configuration, and virtually from one day to the other, airlines can get additional sales in remote markets.

Furthermore, new geographical markets also often mean local legislation that requires new functionality in Sell-More-Seats^®, which just as often prove to be of use for many of our other customers in Europe.

For more than 6 years WorldTicket has had a local office in Beijing for product development and customer support. By implementing our first customer in Japan we are thereby further enhancing our position in Asia.

Historically our support office has been a way for us to provide our European customers with customer support in a time zone outside of the local office hours in Europe. But thanks to our Beijing office we can also service our Asian customers in their time zones from day 1.

The agenda is still in the pipeline, but with the launch and implementation of WorldTicket Dimensions^®, we are sure to have many new discussion points and topics on the agenda. As always, we will also look back on our last meeting and pick up unfinished subjects.

The June Development Partner Meeting is the first of two meetings in 2013. 2nd Development Partner meeting will as always be hosted in connection with our Customer Conference in November.

The Development Partner Program is created and hosted by WorldTicket to give our customers real influence on product development.

In 2 yearly workshops we discuss, prioritize and scope new product development. In total 1/3 of the development hours is allocated to the outcome of the Development Partner meetings.

If you are a WorldTicket customer and wish to join the program, Contact us today

In WorldTicket we have recently developed new features in our online booking module. With a new matrix giving the passengers a clearer overview of available departures and our new seat map including visual seating, we hope to offer our customers new tools that will help them win the online moment of truth.

Recently we launched a new WorldTicket lab dedicated entirely to this subject. Here we are both looking to our customers for inspiration on how they approach the online moment of truth, e.g. by rewarding their passengers with loyalty points when sharing and liking on social media, but also to the larger carriers in the market for e.g. social seating and travel predictions.

Contact us for more information on OMT and our recent web enhancements!

Lasse Meilsoe elaborates on the topic: “With the online sales trends we have seen a growing demand from our airline customers for increasing adaptability and flexibility in the sales channel strategies. This introduces new demands to us as a supplier, both on a product functionality level but also our know-how on the online trends”.

By taking a closer look on the development in the online behaviour of the consumers and the online purchase lifecycle, Lasse Meilsoe will share our insights on how airlines can learn from other industries when it comes to fully utilizing their online sales channels, both through their own website, the online travel agencies, social media etc.

“We have been asking ourselves “what is the next step for airlines and online sales” and have our own competence center surveying the online trends and evaluating specific product initiatives”, Lasse Meilsoe explains.

Stop by the eTravel World Lounge on 06 March at 13.00 for more!

Again this year WorldTicket is exhibiting at the ITB Travel Trade show in Berlin, 06-08 March. Unlike previous years as an exhibitor, this year we have moved into the eTravel World hall 7.1C at stand no. 115.

In this hall WorldTicket CEO, Lasse Meilsoe, will also do his speech on the Online Moment of Truth, 06 March at 13.00 CET.

For WorldTicket this is the 4^th consecutive year at ITB as an exhibitor, and with more than 10.000 exhibitors and 170.000 visitors, ITB has proven to be the ideal platform to meet with both future potential customers but also our existing customers and partners traveling to Berlin from all over the world.

At our stand the WorldTicket sales team will be available for introductions to WorldTicket Dimensions^®, the airline inventory hosting and sales platform Sell-More-Seats^® and our W2 365 TKT product for global ticketing.

To schedule a meeting at ITB, please contact Mette Eckhausen

One of the observations that pleases me the most is how well so many of our customers are doing. Our industry has not been easy to be successful in the past few years, and so many airlines are struggling to survive in very competitive markets. However, in 2012 I have experienced first-hand how our customers have grown, extended their business areas and swiftly reacted to new opportunities in their home markets. I have also seen how new WorldTicket customer’s have and still are starting up and continuously consolidating and developing their businesses.

In WorldTicket this is what we call FAST FORWARD behavior, and the ability to react to new business opportunities when they arise puts demands on us as a supplier. What my colleagues and I have worked hard at in 2012 and will continue to work at in 2013 is delivering flexible and simple solutions with the level of advanced functionality that is required for our customers to keep FAST FORWARD.

We look forward to seeing you again in the new year, both at the many industry events and conferences where WorldTicket will be represented, but in particular at our own Customer Conference and our Development Partner workshops throughout 2013.

On behalf of everyone that is WorldTicket, I wish you and your family a merry Christmas and a happy New Year.”

Lasse Meilsoe, CEO

First of all I want to take this opportunity to thank our customers for the two Development Partner workshops in 2012.

It has truly been inspirational to spend this time with all of you and get your valuable and competent feedback on our product development. My colleagues and I are very much looking forward

 to continue our partnership in 2013.

One of the things I am most excited about for the coming months, is going live with WorldTicket Dimensions^®. After having the official launch at our Customer Conference this November, we are now in the stages of preparing for implementation during Q1/Q2 2013.

Not only is it exciting to develop and implement new functionality, but helping our airline customers lowering their total cost to it- and solution providers through a common platform for all their major functions and departments, is a significant step for us and also what is so fundamentally new about WorldTicket Dimensions^®.

With WorldTicket Dimensions^® cross-departmental data knowledge for fully utilizing know-how and sharing competencies, becomes much more available with one platform. We want to assist in breaking down the silos in the company to assist our customers in moving towards everyone in the airline working even more as one team towards one common goal: servicing the passengers.

2013 is going to be the year of WorldTicket Dimensions^®, and I look forward to experiencing this with you.

Per Tversted, COO

Contact us for more information on WorldTicket Dimensions®