Over the past few weeks, we have introduced several new features and enhancements to the online sales module in the SMS Dimension. In cooperation with our customer Danish Air Transport for bornholmerflyet.dk, we have now launched the online booking flow in responsive web design.
The approach behind responsive web design is to develop an online user interface that has increased usability in the navigation, is easier to read, where there is less scrolling and a minimum of re-sizing.
Research in online purchase behavior shows that more than 75% of consumers use a combination of minimum 2 devices for holiday shopping, and the new booking flow is of course displayed differently depending on the device, e.g. pc, tablet or smart phone, to give the most favorable view.
Thereby the responsive design gives a significant boost to the user experience, and is a key factor to win the online moment of truth and consequently winning the customer.
In WorldTicket we are experiencing an ever-increasing demand from particularly the start-up airlines, to reduce time to market to a bare minimum.
Since we know all about the importance of being at the right place at the right time, this is exactly what we have done. True to the concept of helping airlines Fast Forward, we are now providing them with inventory hosting, direct sales and GDS distribution in 3 weeks only.
This requires a high level of flexibility in our products and the organization combined with solutions that have the level of advanced functionality that is needed by the regional and mid-sized airlines.
With our solutions for direct online sales in the SMS Dimension, we can deliver a full website and content management system as well as credit card sales in less than 3 weeks.
And with our unique GDS sub-hosting product, the SUB Dimension, we help airlines be for sale in all the major GDS’s in markets worldwide within the same time frame – an implementation time that is unprecedented in the industry for this sales channel.
With our W2 365 TKT product, the TKT Dimension, WorldTicket provides airlines with global ticketing in remote markets for increased sales. Markets where they would not otherwise be for sale.
On W2 365 documents, airlines can get additional sales in all the major GDS’s wordwide and generate additional earnings and improve their bottom line.
With a cost approx. 50% below the average standard industry rate and full transparency on the revenue accounting and cost structure, WorldTicket is breaking with the industry standards and consider ourselves the obvious alternative for global ticketing.
As with our other solutions, W2 365 TKT, is developed to help airlines Fast Forward. WorldTicket will act as project manager and do the configuration, and virtually from one day to the other, airlines can get additional sales in remote markets.
Moving into a new geographical market always brings along new enhancements to our solutions. By implementing a new customer in Japan, we will now also support the Japanese writing system requiring significant changes in how we construct and display e.g. our online booking module.
Furthermore, new geographical markets also often mean local legislation that requires new functionality in Sell-More-Seats®, which just as often prove to be of use for many of our other customers in Europe.
For more than 6 years WorldTicket has had a local office in Beijing for product development and customer support. By implementing our first customer in Japan we are thereby further enhancing our position in Asia.
Historically our support office has been a way for us to provide our European customers with customer support in a time zone outside of the local office hours in Europe. But thanks to our Beijing office we can also service our Asian customers in their time zones from day 1.
In June we are having the first Development Partner Meeting in 2013, so if you are a WorldTicket customer and have joined our Development Partner Program, look out for the invitation in your inbox!
The agenda is still in the pipeline, but with the launch and implementation of WorldTicket Dimensions®, we are sure to have many new discussion points and topics on the agenda. As always, we will also look back on our last meeting and pick up unfinished subjects.
The June Development Partner Meeting is the first of two meetings in 2013. 2nd Development Partner meeting will as always be hosted in connection with our Customer Conference in November.
The Development Partner Program is created and hosted by WorldTicket to give our customers real influence on product development.
In 2 yearly workshops we discuss, prioritize and scope new product development. In total 1/3 of the development hours is allocated to the outcome of the Development Partner meetings.
If you are a WorldTicket customer and wish to join the program, Contact us today